When you use the service:
• We collect chat content to optimize the service.
• We obtain information such as device models and identifiers to ensure security and optimize performance.
• When you enable the location permission, we collect location information for localized services, which can be turned off at any time.
• Information provided voluntarily during participation in activities or feedback is collected.
The information is used for the following purposes: providing and optimizing services, personalized recommendations (which can be turned off), security protection, user management, conducting activities and surveys, and meeting legal and compliance requirements.
1. Sharing: We will not share your information without your consent. Sharing may occur only when collaborating with affiliated companies, partnering with compliant third parties, or as required by law. In such cases, we will require the other party to protect information security.
2. Transfer: Transfers will only take place with your consent or under circumstances stipulated by law, and the transferee will be required to abide by this policy.
3. Disclosure: Disclosure will be carried out in accordance with the law only when consented by you, required by law, or for safeguarding our rights and interests.
Information is stored within China. If it needs to be transferred overseas, your consent will be obtained and an assessment will be conducted. We retain information for the shortest necessary time and delete or anonymize it when the retention period expires. Measures such as encryption and access control are adopted to protect information, but absolute security cannot be guaranteed. In case of a data breach, we will notify you promptly and take appropriate actions.
You have the right to query, correct, and delete your personal information, withdraw consent authorization, and cancel your account. After account cancellation, relevant information will be deleted or anonymized, except as otherwise provided by law.
Minors under the age of 14 should use the application under the supervision and guidance of guardians. We will not collect their information without the consent of guardians. If we accidentally collect such information, we will delete it as soon as possible.
This policy may be revised. Revised versions will be announced within the application and you will be notified. Continued use of the application means your consent to the revised policy. If you do not agree, stop using the application.
If you have any questions, please email us at business_fenko@outlook.com. We will respond within 15 working days. If you are not satisfied with the response, you can file a complaint with the regulatory authorities.
Please read and understand the content of this policy carefully. Thank you for your trust!